01 / Search → completed visit
Patient Connection.
Completion milestone: Completed visit
Explore Patient Connection ›The Klinic Agents combine AI and care teams to help patients find appropriate care, complete appointments, overcome medication-access barriers and continue treatment.
See the Klinic Agents in action »01 / Search → completed visit
Completion milestone: Completed visit
Explore Patient Connection ›02 / Clinical workup → first fill
Completion milestone: Resolved access case and confirmed first fill
Explore Treatment Access ›03 / Ongoing treatment → next confirmed step
Completion milestone: Timely refill or documented resolution
Explore Treatment Continuity ›200,000+
patients served over five years
Built in patient and pharmacy operations.
Klinic-reported operating history across its own services; not an agent-program outcome.
The Klinic Agents
Follow an illustrative case from the first barrier to confirmation. See the work AI organizes, the people who follow through and the evidence still needed.
Every next step has an owner, follow-up and confirmation.
Scenarios use fictional information. No patient request, outreach, booking or claim is submitted. Clinicians direct treatment and appeals.
Where do I go?
Done
Illustrative example. The patient and every record shown are fictional. No live actions.
How it works
Start with a working session with your Brand and Patient Services teams. Together, we define the outcome, configure the right agents and agree how Klinic’s care coordinators will follow through.
01
Map the journey from search to script, script to fill and continued treatment. Choose the bottleneck to address and define what a completed step looks like.
We agreeA focused objective, baseline and success measure.
02
Select Patient Connection, Treatment Access, Treatment Continuity or a combination. Agree the audience, permitted data, approved communications, responsibilities and escalation rules.
We prepareA scoped workflow and launch plan.
03
Agents organize requests and next actions. Care coordinators handle patient follow-up and handoffs with practices and pharmacies. Unresolved work receives follow-up or escalation.
We trackAn owner, next action and outstanding barriers on every case.
04
Track completed visits, access resolution, confirmed fills and continuation using agreed evidence. Review permitted aggregate results, identify remaining leakage and refine the workflow.
We reviewConfirmed milestones and the next opportunity to improve.
In practice · Illustrative workflow
A Treatment Access workflow gives the missing information a next action and an owner.
Prior authorization status and pharmacy fill confirmation are tracked separately. Clinical decisions remain with the treating team.
Start with the handoff that matters most. We’ll scope the workflow, responsibilities and evidence around your brand’s objective.
Discuss a programThree agents. One patient journey.
Commercial engagement creates an opportunity. Navigation helps patients complete the next step. Start with the barrier that matters to your brand and connect more of the journey as needed.
01 / Search → completed visit
Turn patient interest into appropriate care. Help patients find a provider, complete intake and attend their appointment.
Completion milestone
Completed visit
02 / Clinical workup → first fill
Help practices and patients resolve the administrative barriers between a treatment decision and a confirmed first fill.
Completion milestone
Resolved access case and confirmed first fill
03 / Ongoing treatment → next confirmed step
Follow through on refill, appointment and coverage problems that can interrupt prescribed treatment.
Completion milestone
Timely refill or documented resolution
Treatment decisions remain with clinicians. Patients choose their care team. Scope and available services are agreed for each program.
Commercial activation, connected to care
Prescriber intelligence and HCP engagement support all three agents. Campaigns remain connected to the patient work they are designed to support.
01 / Prioritize
Research prescribers and practices, review source evidence and prioritize relevant opportunities using permitted data.
02 / Engage
Run agreed HCP outreach, education and follow-up. Confirm services, receiving capacity and the next action.
03 / Follow through
Link campaign entry points to navigation. Track completed visits, access resolution and confirmed pharmacy milestones separately.
A system of action
AI agents and care coordinators carry context across teams. A handoff stays open until the receiving team accepts the next action. Acceptance transfers ownership; completion still needs evidence.
Unresolved work receives follow-up or escalation. KlinicRx is a non-dispensing coordination partner; dispensing pharmacies fulfill prescriptions.
One case record
Current stage & barrier
What is holding treatment up
Next action & owner
Who will do what next
Receiving-team acceptance
Who accepted the handoff
Evidence or escalation
What confirms completion, or still needs help
Appropriate routing: access and reimbursement teams, requested rep conversations, or medical information. Only authorized context is shared.
Observed program activity
One anonymized Klinic direct-to-patient program, July–October 2026. Agents went live in August. These are observed monthly counts, not a causal estimate of agent impact.
Brand scripts
28 → 51
+82.1% · 23 more scripts
Completed appointments
114 → 169
+48.2% · 55 more appointments
Treatment page visitors
6,221 → 5,898
−5.2% · fewer visitors
Source: Klinic’s November 2026 life sciences presentation, comparing July with October in one program with small absolute volumes. Monthly stage counts are not a matched patient cohort. Prescriptions and PA submissions do not establish confirmed fills or treatment starts. This anonymized program is not identified as Aytu.
An existing entry point
Aytu has installed Klinic’s provider-finder widget, creating an entry point from patient interest to provider access.
Implemented
The installed widget is an example of bringing navigation into an existing patient journey.
Measure the next step
Track provider connections, confirmed appointments and unresolved barriers using agreed evidence. This preview does not present quantified treatment-start lift.
A program built around your journey
Choose Patient Connection, Treatment Access, Treatment Continuity or a connected program. We scope the work, teams, permitted data and evidence around your objective.
Custom pricing
Agree the patient population, geography, workflow, expected volume and care-team support. Use permitted Klinic data, your authorized data, or both.
Discuss a programEvidence
Separate engagement, visits, prescriptions, approvals, fills and continuation. Define confirmation sources and reporting permissions at the start.
Brand reporting uses permitted aggregate measures. Clinical decisions and patient information remain with authorized teams.
Start with a free review
Review brand presence and the next step available to patients.
Bringing this to a life sciences client? Explore agency partnerships ›